Below are some questions we are often asked: click on a question to see our answer. If your question does not appear, or if you need more information, please contact us.
You'll always know which titles are forthcoming, which routes have updates and what is being planned. Sometimes we offer discounts to subscribers. We never send out a newsletter unless we have something to say (usually 3 things!) and you can unsubscribe at any time. Expect about 6 issues a year if you subscribe.
Rucksack Readers sells selected maps from other publishers, as a service to customers. On three Scottish routes, we offer large-scale, waterproof maps in the Footprint series (scale 1:45,000 approx) at only £3.99 (20% discount).
On the Rob Roy Way, we offer a 4-map pack of Ordnance Survey Explorers (1:25,000) at a 25% discount (£31.96 reduced to £24), with the 2008 roue upgrade marked by hand. For the Kintyre Way, we offer a discounted 2-map pack of OS Explorers (sheets 357 and 356) with vital route updates hand-marked. We also sell the Harvey's Wicklow Mountains Map (1:30,000) at £1 off its list price (northern half of the Wicklow Way).
The books are printed on paper treated with waterproof varnish that withstands the wet, unlike normal paper which quickly turns to pulp. Covers (including maps) have matt laminate on both sides. Drops of water can be brushed off the surface and text, map and photographs will all remain serviceable even in heavy rain. However, our books are printed on biodegradable paper, not indestructible plastic, and will suffer if submerged in water or left to soak.
It depends on the destination country. UK orders go by letter post and arrive within 1-3 days. All others go by Air Mail, and generally arrive within 3-9 days. Processing an order can take up to 24 hours, more if you place it at a weekend, less if you order on a weekday before noon (UK time). Overall, most orders arrive within 7-10 days, but please allow 14 days before worrying whether something has gone wrong. If timing is critical, please email or phone us and we will always try to solve your problem.
Sign up for our newsletter, send us an email or request our leaflet. We are always pleased to hear from readers with ideas for future titles, ideally by email.
Simply Buy online as normal, but enter the friend's name and address on the Rucksack Readers order form (tick UK box if delivery is to UK). The email address must be your own. After confirming, you will reach a WorldPay payment screen: enter your own name and billing address for verification there.
If you want a greetings message included, email us before ordering if possible. There is a special category "Christmas delivery/greetings" for emails on our Contact page. (If you ordered before reading this, email or phone right away and if we haven't posted the goods we will do our best.)
You can pay in cash: we accept euros, US dollars and pounds sterling. Most countries have a signed-for Air Mail service that makes posting cash secure. Alternatively, in most parts of the world you can buy through your local bookshop just by telling them which distributor is active in your part of the world, e.g. Craenen BVBA of Herent for Europe or Interlink for North America. Check our Links page for distributor details.
Several of our treks, and all of our Seven Summits series, involve high altitude, so we need to offer the best advice on preventing and managing altitude sickness. This project is the first large-scale, systematic study of how healthy people react to altitude gain, and promises to refresh and deepen our understanding of this important topic. Also, we think it might be fun!
Contact us with the requested title, preferably by email, giving your full details and the name of the publication or website in which your review is scheduled or expected to appear. We will send you a book in the expectation of a clipping of the review in exchange.
| Scotland | Ireland | Worldwide | Pocket Summits | Literature |
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